Service Associate - Finance (Accounts Receivable)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Service Associate – Finance (Accounts Receivable) is responsible for recording, monitoring, and collecting guest and business receivables, preparing invoices and reports, reconciling accounts, and supporting accurate month-end financial closing. Candidates typically need a degree or diploma in Accounting, Finance, or a related field, along with good numerical ability and basic knowledge of accounting procedures. Hotel or accounts receivable experience is an advantage. The role requires strong attention to detail, confidentiality, computer literacy, and familiarity with Microsoft Office or accounting systems. Shangri-La expects a professional, organized, service-focused team member who can meet deadlines, communicate clearly with internal departments and customers, and follow company financial controls.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and recognized for its Asian-inspired service, elegant hotels, resorts, and distinctive guest experiences. The company operates properties across Asia, the Middle East, Europe, North America, and other international destinations under the Shangri-La, Kerry Hotels, JEN, and Traders brands. Its Philippine properties serve leisure and business travelers and typically offer accommodation, restaurants, events, wellness facilities, and extensive guest services. Shangri-La places strong emphasis on warm hospitality, professional standards, employee development, teamwork, and cultural awareness. Finance associates support the operational strength of each property by maintaining accurate records, managing receivables, and helping departments follow sound financial practices. Benefits may vary by property and can include meals, uniforms, training, health coverage, service incentives, and employee discounts.

Working in Philippines

The Philippines offers hospitality, finance, tourism, and shared-services opportunities, particularly in Metro Manila, Cebu, Boracay, Palawan, and major resort destinations. English is widely used in business, and Filipino workplace culture values courtesy, teamwork, personal relationships, and respect for senior colleagues. Island living can provide warm weather, beaches, outdoor activities, and a generally sociable lifestyle, although transport, traffic, humidity, and seasonal storms require adjustment. Foreign employees normally need an appropriate work visa or permit arranged with employer support; tourists cannot legally work. Filipino applicants relocating between islands should compare housing, transport, healthcare, and cost of living before accepting a role. Cebu and Manila offer broader career options, while resort islands may provide a quieter lifestyle but fewer services and higher seasonal accommodation costs. New arrivals should verify employment terms, accommodation, tax obligations, and relocation assistance directly with Shangri-La.