Security Supervisor

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Security Supervisor is expected to protect guests, colleagues, hotel property and assets while maintaining Shangri-La’s service standards. Typical duties include supervising security officers, monitoring CCTV and access points, conducting patrols, responding to emergencies, investigating incidents, preparing reports and coordinating with Singapore Police Force or other authorities when required. Candidates should have relevant hotel, commercial or security experience, good leadership and communication skills, sound judgment, physical fitness and the ability to work rotating shifts, weekends and public holidays. A valid Singapore security licence or relevant certification, basic computer skills and knowledge of emergency procedures are advantageous. The successful candidate should be calm, professional, observant and service-oriented.

About the employer

Shangri-La Hotels and Resorts is a Hong Kong-founded luxury hospitality group operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. The group is known for personalised service, comfortable surroundings and its Asian-inspired approach to hospitality. Shangri-La Singapore is a large luxury hotel located near Orchard Road, offering guest rooms, suites, restaurants, event facilities, gardens and wellness amenities. Its operations rely on close coordination between guest services, food and beverage, engineering, housekeeping and security teams. Employees generally work in a multicultural environment with strong emphasis on guest care, professional standards, teamwork and operational safety. The hotel provides opportunities for people interested in building careers in hospitality, security, customer service and hotel management.

Working in Singapore

Singapore is a compact, highly connected city-state with opportunities in hospitality, tourism, retail, finance, technology, healthcare and logistics. The culture is multicultural, orderly and respectful, with English widely used at work alongside Mandarin, Malay and Tamil. Life is convenient, safe and efficient, although accommodation and dining costs can be high. Public transport is excellent, and areas such as Orchard, Marina Bay, Bugis and Sentosa offer shopping, entertainment and attractions. Foreign employees normally need an employer-sponsored work pass. The appropriate pass depends on salary, qualifications and the role; employers usually manage the application through Singapore’s Ministry of Manpower. Security positions may also require licensing or approval under local regulations, so candidates should confirm requirements before accepting an offer. New arrivals should budget for rent, transport, insurance and deposits, and check employment terms, shift patterns and accommodation arrangements carefully.