Waiter / Waitress - Hung Tong (侍應生)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Waiter/Waitress at Hung Tong is expected to deliver attentive, professional service in a refined Chinese dining environment. Responsibilities typically include welcoming guests, explaining menus, taking accurate orders, serving food and beverages, maintaining table presentation, handling guest requests, and following hygiene and service standards. Candidates should have a positive attitude, good communication skills, a well-groomed appearance, and the ability to work efficiently under pressure. Previous experience in hotel or restaurant service is preferred. Cantonese and English are useful; Mandarin may be an advantage. Flexibility to work shifts, weekends, and public holidays is expected.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other markets. Its properties are known for personalized service, elegant surroundings, international standards, and strong connections to local culture. In Hong Kong, Shangri-La hotels serve business travelers, leisure guests, and residents through luxury accommodation, restaurants, banqueting, wellness facilities, and event services. The group places emphasis on guest satisfaction, teamwork, professional development, and service excellence. Hung Tong is associated with the group’s premium Chinese dining offering, where employees are expected to provide knowledgeable, courteous, and detail-focused service in a polished restaurant setting.

Working in Hong Kong

Hong Kong offers many hospitality opportunities in luxury hotels, restaurants, clubs, catering companies, and tourism businesses, particularly in Central, Admiralty, Tsim Sha Tsui, and major resort areas. The culture is fast-paced, international, and strongly service-oriented, with Cantonese widely used alongside English and Mandarin. Lifestyle benefits include excellent public transport, diverse food, vibrant shopping, beaches, hiking trails, and easy access to nearby islands and mainland cities. Housing is expensive, so employees should compare salary, service charge, meals, and staff accommodation carefully. Foreign workers generally need an employment visa sponsored by an approved employer and must meet relevant qualification and salary requirements; the employer normally supports the application. New arrivals should arrange accommodation, medical coverage, banking, and an identity card after approval. Working hours in hospitality may include rotating shifts, weekends, and holidays.