Assistant Manager/Senior Executive, Information Technology

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Assistant Manager/Senior Executive, Information Technology supports the hotel’s technology operations, including systems administration, networks, hardware, software, cybersecurity, user support and IT projects. Candidates typically need a diploma or degree in Information Technology, Computer Science or a related field, together with relevant experience in hotel or enterprise IT. Knowledge of Windows environments, networking, databases, information security and common hospitality systems is useful. The role requires strong troubleshooting, communication and coordination skills, as well as the ability to manage vendors and support users across departments. The successful candidate is expected to work reliably in a service-focused environment, respond promptly to incidents, maintain documentation and help ensure secure, stable and efficient technology services.

About the employer

Shangri-La is a global luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other destinations. The group is known for warm Asian hospitality, premium accommodation, restaurants, wellness facilities and carefully developed guest experiences. Shangri-La Hotel Singapore is a long-established luxury property set amid landscaped gardens near Orchard Road, serving leisure travellers, business guests, events and dining customers. Its operations depend on close collaboration between guest services, food and beverage, engineering, finance and technology teams. Employees generally work in a multicultural environment with structured hotel procedures and a strong focus on service quality, operational reliability and guest satisfaction. Career opportunities may include training, internal mobility and exposure to international hospitality standards.

Working in Singapore

Singapore is a compact island city-state with strong opportunities in hospitality, technology, finance, healthcare, logistics and professional services. Its multicultural society blends Chinese, Malay, Indian and international influences, reflected in its food, festivals and languages. The lifestyle is safe, efficient and urban, with excellent public transport, shopping, parks and dining, although housing and daily expenses can be high. Foreign professionals normally need an employer-sponsored work pass, such as an Employment Pass or S Pass; eligibility depends on salary, qualifications, experience and government assessment. Employers usually guide successful applicants through the application process. New arrivals should arrange accommodation, mobile service, banking and health coverage, and understand local employment rules. Singapore’s tropical climate is hot and humid year-round, with frequent rain. Nearby Southeast Asian destinations are easily accessible for travel.