Service Manager - Finance

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Service Manager – Finance is expected to oversee finance service delivery, maintain accurate and timely financial reporting, and support accounting operations across the hotel or assigned business unit. Typical responsibilities include budgeting, forecasting, month-end closing, revenue and expense monitoring, internal controls, audit coordination, and team supervision. Candidates should hold a degree in Accounting, Finance, or a related field and bring relevant hotel or hospitality finance experience. Strong knowledge of accounting standards, financial systems, Excel, controls, and reporting is expected. The successful candidate should be analytical, organised, commercially aware, discreet with confidential information, and able to work effectively with department heads and senior management in a fast-paced environment.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its brands are recognised for warm Asian hospitality, high service standards, and premium guest experiences. In the Philippines, Shangri-La operates well-known properties including Shangri-La The Fort, Manila; Edsa Shangri-La, Manila; Shangri-La Mactan, Cebu; and other hospitality developments and resorts. The company employs professionals across hotel operations, food and beverage, finance, sales, engineering, wellness, and guest services. Employees are generally expected to demonstrate professionalism, teamwork, attention to detail, integrity, and a strong commitment to service excellence. Compensation and benefits vary by property, experience, qualifications, and the specific employment package.

Working in Philippines

The Philippines offers hospitality and finance opportunities in Manila, Cebu, Boracay, Palawan, and other resort destinations. Manila provides the widest range of corporate, hotel, accounting, and shared-services roles, while Cebu and resort islands offer opportunities in hotel operations and tourism. Filipino culture is welcoming, family-oriented, and community-minded, with English widely used in business and hospitality. Lifestyle varies from busy urban living to a slower beach-oriented pace; transport, traffic, and seasonal weather should be considered. Foreign nationals normally need an employer-sponsored work permit and appropriate visa, while Filipino applicants should confirm local employment and tax requirements. Relocating to an island may involve higher living costs, limited healthcare or schooling, fewer transport options, and occasional typhoons. Research the exact property, accommodation, benefits, medical coverage, and relocation assistance before accepting an offer.