Assistant Outlet Manager- Vintana

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Assistant Outlet Manager supports the daily operation of Vintana, helping deliver polished food and beverage service while maintaining Shangri-La standards. Typical requirements include hotel or restaurant management experience, strong knowledge of service procedures, good English communication, and the ability to lead and coach a diverse team. The successful candidate is expected to supervise shifts, coordinate with the kitchen and other departments, handle guest concerns professionally, monitor service quality and outlet presentation, and assist with scheduling, stock control, sales targets, and cost management. Flexibility is important, as the role involves weekends, holidays, and changing shifts in a busy resort environment.

About the employer

Shangri-La Group is a luxury hospitality company headquartered in Hong Kong, operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its properties are known for warm Asian hospitality, high service standards, and well-developed dining, wellness, and guest-experience offerings. In the Philippines, Shangri-La operates several prominent properties, including resort and city hotels, and is recognized for employee training, structured career development, and comprehensive guest-service practices. Vintana is one of the company’s resort dining outlets, offering a setting where the Assistant Outlet Manager combines hands-on floor leadership with administrative and commercial responsibilities. The company generally looks for people who are guest-focused, culturally aware, dependable, and comfortable working in a premium hospitality environment.

Working in Philippines

The Philippines offers hospitality opportunities across Metro Manila, Cebu, Boracay, Palawan, Bohol, and other resort destinations. Roles are commonly available in hotels, restaurants, cruise services, diving, events, and tourism operations. Filipino culture is friendly, family-oriented, and community-minded, with English widely used at work. Island life can be relaxed and scenic, but transport, healthcare, internet reliability, and costs vary considerably by location; resort islands may be more expensive and seasonal. Foreign applicants normally need an employer-sponsored work permit and an appropriate Philippine visa, while Filipino applicants should confirm local employment and relocation requirements. Before moving, check accommodation, staff housing, transport, medical coverage, contract terms, service-charge arrangements, and whether meals or travel assistance are included. A valid passport, authenticated documents, medical checks, and a clear employment contract are usually important for international relocation.