Sales Manager (Jakarta Sales Office)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales Manager will develop and manage business from the Jakarta market for Shangri-La, building relationships with corporate clients, travel agencies, event planners and other commercial partners. Requirements typically include a degree or diploma in hospitality, business or a related field, proven hotel sales experience, strong knowledge of Jakarta's corporate and leisure markets, and excellent communication and negotiation skills. The successful candidate is expected to meet revenue targets, create sales plans, conduct client visits, secure events and group bookings, maintain accurate reports, and represent the hotel professionally. Fluency in Bahasa Indonesia and English, commercial awareness, strong networking ability and willingness to travel are likely to be important.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its portfolio includes the Shangri-La, Kerry, JEN and Traders brands, serving business and leisure travellers with accommodation, dining, meetings, wellness and event services. Shangri-La is known for warm Asian hospitality, attentive service and premium guest experiences. In Indonesia, the group has operated well-known properties including Shangri-La Jakarta, a major luxury hotel serving corporate guests, diplomats, events and international visitors. The company offers careers across hotel operations, sales, culinary services, finance, engineering and management, generally placing strong emphasis on service standards, teamwork, professional development and cultural awareness.

Working in Indonesia

Indonesia is an archipelago, and Jakarta is located on Java, the country’s main commercial and administrative island. Sales and hospitality opportunities are strongest in Jakarta, Bali, Surabaya, Bandung and major resort areas. Bali offers a relaxed international lifestyle and extensive tourism employment, while Java provides better access to corporate careers, public transport, education and healthcare. Indonesian culture values politeness, community, family, religious diversity and respectful communication; Bahasa Indonesia is essential for daily life, while English is widely used in hotels and tourism. Costs vary considerably, with Jakarta and Bali generally more expensive than smaller cities. Foreign professionals normally need an employer-sponsored work permit and appropriate limited-stay visa, arranged before employment begins. Relocation planning should cover accommodation, health insurance, tax registration, local banking and transportation. Climate is tropical, with wet and dry seasons, so prepare for heat, humidity and heavy seasonal rain.