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The Senior Events Manager is responsible for planning, selling and delivering conferences, weddings, banquets and other events, while ensuring excellent guest experiences and strong commercial results. Candidates are generally expected to have a diploma or degree in hospitality, event management, business or a related field, together with several years of experience in hotel events, catering or conference operations. Strong client communication, negotiation, budgeting, organisation and leadership skills are essential. The role requires close coordination with sales, food and beverage, kitchen, banqueting and operations teams. The successful candidate should be confident managing multiple deadlines, resolving issues professionally, developing client relationships and meeting revenue and guest-satisfaction targets.
Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. The group is recognised for warm Asian hospitality, quality service and distinctive properties in major cities and resort locations. Shangri-La employs people across hotel operations, food and beverage, events, wellness, finance, engineering and guest services. Its hotels regularly host corporate meetings, weddings, conferences and social celebrations, creating opportunities for experienced event professionals. The company places importance on service standards, teamwork, cultural awareness and professional development. In Malaysia, Shangri-La operates established luxury properties and offers employees exposure to international guests, large-scale functions and a structured global hospitality environment.
Malaysia offers varied hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and other resort destinations. Event professionals can find work in luxury hotels, convention centres, wedding venues, restaurants and destination resorts. The culture is multicultural, combining Malay, Chinese, Indian and indigenous traditions, with English widely used in business and tourism. Lifestyle varies from busy city living to relaxed beach or island communities; food, nature and relatively affordable living are major attractions. Foreign employees normally need an employer-sponsored Employment Pass, and the company must support the application before work begins. Requirements can include a valid passport, qualifications, experience and medical or immigration documents. Relocation costs, accommodation, tax treatment and dependent permits should be confirmed with Shangri-La. Penang and Langkawi suit resort lifestyles, while Kuala Lumpur offers broader career options and transport links.
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