Food & Beverage Service Crew

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Food & Beverage Service Crew supports restaurant, bar, banquet, and room-service operations by welcoming guests, taking orders, serving food and drinks, clearing tables, processing payments, and maintaining service standards. Candidates should generally have customer-service experience, a positive attitude, good communication skills, and the ability to work efficiently in a busy hospitality environment. Knowledge of food safety and basic beverage service is useful, while hospitality training is an advantage. The role requires teamwork, neat presentation, attention to detail, physical stamina, and flexibility to work shifts, weekends, and public holidays. Candidates are expected to represent Shangri-La professionally and deliver warm, attentive service to every guest.

About the employer

Shangri-La Hotels and Resorts is a premium hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. The company is recognised for its Asian-inspired hospitality, personalised guest service, comfortable accommodation, restaurants, wellness facilities, and event venues. Shangri-La Singapore is a luxury urban resort set in extensive tropical gardens near Orchard Road. It serves leisure travellers, business guests, families, and event clients through multiple restaurants, lounges, guest services, and recreational facilities. Employees typically work in a multicultural environment with opportunities to develop skills in hospitality operations, customer service, food and beverage, and hotel management.

Working in Singapore

Singapore is a compact island city known for safety, efficient public transport, multicultural neighbourhoods, and excellent food. Hospitality workers can find opportunities in hotels, restaurants, resorts, catering companies, attractions, and events, especially in central districts, Marina Bay, Sentosa, and Orchard Road. The work culture is professional, punctual, service-focused, and diverse; English is widely used, while Mandarin, Malay, Tamil, and other languages are valuable. MRT trains and buses make commuting convenient, although accommodation and daily expenses can be high. Foreign candidates normally need an employer-sponsored work pass. Food and beverage service roles may qualify for a Work Permit under the services sector, subject to government rules, quotas, levies, and employer eligibility; some experienced or higher-paid roles may qualify for an S Pass. Secure an approved pass before relocating and confirm housing, medical coverage, and employment terms.