Food & Beverage Supervisor (Outlets)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Food & Beverage Supervisor oversees daily operations in assigned outlets, ensuring excellent guest service, smooth service flow, accurate billing, and compliance with Shangri-La standards. Requirements typically include previous experience in hotel or restaurant operations, strong communication skills, customer-service ability, and confidence supervising a team. Knowledge of food and beverage service, outlet procedures, hygiene standards, and point-of-sale systems is expected. The successful candidate should be organised, professional, hands-on, and able to work shifts, weekends, and public holidays. A hospitality qualification and familiarity with international guests are advantageous.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Asia and recognised internationally for warm Asian hospitality, high service standards, and distinctive properties. The group operates hotels, resorts, and related hospitality businesses across Asia, the Middle East, Europe, North America, and other global destinations. Shangri-La Hotel Singapore is a well-established luxury property set near Orchard Road, offering accommodation, restaurants, event facilities, wellness services, and extensive gardens. The company places strong emphasis on guest satisfaction, employee development, cultural awareness, and personalised service. Employees generally work in a multicultural environment and may have opportunities for training, internal mobility, and progression within the wider Shangri-La network.

Working in Singapore

Singapore is a compact island city-state with strong opportunities in hotels, restaurants, tourism, aviation, finance, technology, healthcare, and retail. Its multicultural society blends Chinese, Malay, Indian, and international influences, reflected in its languages, festivals, food, and welcoming but orderly public culture. The lifestyle is safe, efficient, and convenient, with excellent public transport, modern housing, shopping, nightlife, parks, and diverse dining. Living costs, especially rent, are high, so accommodation and transport should be considered carefully. Foreign employees generally need an employer-sponsored work pass, such as an Employment Pass, S Pass, or Work Permit, depending on qualifications, salary, and role. Employers normally submit the application to Singapore's Ministry of Manpower. Candidates should secure a written offer, verify pass eligibility, arrange insurance and housing, and budget for deposits and initial expenses before relocating.