Sales Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales Coordinator supports Shangri-La Singapore’s sales team with client communication, quotation and proposal preparation, sales activity tracking, appointment scheduling, database maintenance, and coordination with hotel departments. Candidates should have a diploma or degree in hospitality, business, marketing, or a related field, along with strong administrative and communication skills. Previous hotel, hospitality, or customer-service experience is advantageous. The role requires good organisation, attention to detail, professional presentation, and confidence using Microsoft Office and hotel sales systems. The successful candidate is expected to respond promptly to enquiries, maintain accurate records, support revenue-generating activities, and build positive relationships with corporate and leisure clients. Flexibility, teamwork, and the ability to manage multiple deadlines are important.

About the employer

Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts, and other hospitality businesses across Asia, the Middle East, Europe, North America, and other international destinations. Its portfolio includes the Shangri-La, Kerry, JEN, and Traders brands. Shangri-La Singapore is a large luxury hotel known for its landscaped grounds, guest accommodation, restaurants, meeting facilities, and service-focused operations. The company places strong emphasis on Asian hospitality, guest satisfaction, employee development, teamwork, and professional service standards. Hotel employees may work with international guests and colleagues across rooms, food and beverage, events, sales, finance, and operations. Benefits and working conditions vary by position and should be confirmed directly with the employer.

Working in Singapore

Singapore is a compact, multicultural city-state with strong opportunities in hospitality, tourism, events, retail, technology, finance, healthcare, and logistics. English is widely used at work, while Mandarin, Malay, and Tamil are also official languages. The lifestyle is safe, efficient, and convenient, with excellent public transport, diverse food, shopping, nightlife, parks, and warm tropical weather year-round. Accommodation can be expensive, especially near central districts, so many workers share apartments or live outside the city centre. Foreign employees generally need employer-sponsored permission to work, such as an Employment Pass or S Pass, subject to salary, qualifications, and government approval. Employers normally manage the application process. Candidates should confirm visa eligibility, contract terms, working hours, accommodation, insurance, and relocation costs before accepting an offer.