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The Chief Engineer, RSR & GSH is responsible for leading engineering and maintenance operations across Shangri-La Rasa Sayang Resort and Golden Sands Resort in Penang. Requirements typically include a degree, diploma, or recognised technical qualification in electrical, mechanical, civil engineering, or a related field, along with substantial hotel or resort engineering experience. The role requires strong knowledge of building services, HVAC, electrical systems, plumbing, fire protection, preventive maintenance, energy management, and Malaysian safety regulations. The successful candidate is expected to lead and develop the engineering team, manage contractors and budgets, maintain reliable resort operations, respond effectively to emergencies, and ensure guest comfort, regulatory compliance, sustainability, and high Shangri-La service standards.
Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. The company is recognised for warm Asian hospitality, personalised service, and high standards in accommodation, dining, wellness, and guest experiences. In Malaysia, Shangri-La operates properties in destinations including Kuala Lumpur, Penang, and Kota Kinabalu. The Penang resorts associated with this role are located in Batu Feringgi and serve leisure travellers, families, groups, and international guests. Shangri-La places strong emphasis on employee development, operational excellence, sustainability, safety, and creating memorable experiences. Engineering leaders are expected to support both guest-facing quality and the efficient, safe, and environmentally responsible operation of large resort facilities.
Penang Island is one of Malaysia's most attractive places to work and live, combining a strong tourism economy with healthcare, education, technology, manufacturing, retail, and food businesses. Hospitality opportunities are common in hotels, resorts, restaurants, event venues, and tourism services, while engineering, facilities, and skilled-trade roles are also in demand. Penang's culture blends Malay, Chinese, Indian, and colonial influences, reflected in its festivals, temples, markets, and famous street food. Lifestyle is generally relaxed, with beaches, hiking, heritage areas, shopping, and excellent dining, although traffic and humidity can be challenging. International employees usually require an employer-sponsored Employment Pass, with the company handling the application and eligibility process. Candidates should confirm passport, qualification, medical, and dependent requirements before relocating. Housing, transport, insurance, and schooling should also be discussed with the employer.
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