Sales Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales Coordinator supports the hotel sales team by managing enquiries, preparing proposals and contracts, coordinating client communications, maintaining sales records, arranging appointments and assisting with site inspections and events. Requirements typically include a diploma or degree in hospitality, business or a related field, previous hotel sales or administrative experience, strong organisational and communication skills, and proficiency in Microsoft Office and hotel systems. Fluency in English and Cantonese is generally valuable in Hong Kong, while Mandarin is an advantage. The successful candidate should be service-oriented, detail-focused, commercially aware, able to meet deadlines and comfortable coordinating several requests in a busy luxury-hotel environment.

About the employer

Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong. It operates hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations under brands including Shangri-La, Kerry Hotels, JEN by Shangri-La and Traders. The group is known for personalised Asian-inspired hospitality, high service standards and strong attention to guest experience. Its Hong Kong properties serve leisure travellers, corporate clients, meetings and events, and often work with major international businesses and local organisations. Employees typically work in a multicultural environment with opportunities to develop careers across hotel operations, food and beverage, sales, guest services and corporate functions. Benefits and exact working conditions vary by property and employment contract, so candidates should confirm the details directly with the recruiting team.

Working in Hong Kong

Hong Kong offers strong opportunities in hotels, tourism, finance, retail, technology, logistics and professional services. The culture blends Cantonese traditions with international influences, and workplace communication commonly uses English, Cantonese and Mandarin. Life is fast-paced, highly connected and convenient, with excellent public transport, diverse dining, shopping, hiking and waterfront areas. Rent can be expensive, especially in central districts, so many newcomers consider areas such as Kowloon, the New Territories or Hong Kong Island outside prime business zones. Foreign employees generally need an employment visa sponsored by a Hong Kong employer before starting work; the company normally supports the application. Dependants may qualify for related visas. New arrivals should prepare a valid passport, signed employment contract, qualifications, references and proof of accommodation or financial arrangements. Hong Kong is technically a territory rather than a single island, with urban districts, outlying islands and mainland New Territories.