Room Attendant

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Room Attendant is responsible for cleaning and preparing guest rooms, bathrooms, corridors, and other assigned areas to Shangri-La’s standards. Requirements typically include previous housekeeping or hotel experience, good physical stamina, attention to detail, reliability, and a professional, service-focused attitude. Candidates should be able to follow cleaning procedures, handle equipment and chemicals safely, protect guest privacy, and report maintenance issues or lost property promptly. Flexibility to work shifts, weekends, and public holidays is expected. Good communication skills and the ability to work cooperatively with supervisors and other hotel departments are important. Training may be provided to candidates who demonstrate a positive attitude and willingness to learn.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. Its brands are known for warm Asian hospitality, high service standards, comfortable accommodations, and extensive guest facilities. In the Philippines, Shangri-La operates prominent properties including Shangri-La The Fort, Shangri-La Manila, and Shangri-La Mactan, Resort & Spa. The company employs people across hotel operations, food and beverage, housekeeping, engineering, wellness, events, and administration. Staff members are generally expected to deliver attentive service, maintain professional presentation, follow safety and quality procedures, and support a positive guest experience. Depending on the property and position, employees may receive training, staff meals, uniforms, medical coverage, service charge, and opportunities for career development.

Working in Philippines

The Philippines is an archipelago of more than 7,000 islands, with major employment centers in Metro Manila, Cebu, Boracay, and other resort destinations. Hospitality workers can find opportunities in hotels, resorts, restaurants, cruise services, tourism, and entertainment. Filipino culture is welcoming, family-oriented, and strongly influenced by local traditions, Spanish history, American connections, and diverse regional communities. Lifestyle ranges from busy urban living to relaxed beach or provincial life; costs are generally lower outside Manila, although housing near major resorts can be expensive. Foreign workers normally need an employer-sponsored work permit and appropriate visa, while Filipino citizens need valid identification and employment documents. Applicants should confirm visa, contract, accommodation, tax, and medical requirements before relocating. Learning basic Filipino phrases and respecting local customs can make integration easier.