Security Officer

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Security Officer is responsible for protecting guests, colleagues, hotel property and assets at Shangri-La Hong Kong. Duties typically include monitoring surveillance systems, patrolling the premises, controlling access, responding to incidents, preparing reports and assisting during emergencies. Candidates should have relevant hotel, commercial or security experience, good physical fitness, observation skills and a calm, professional manner. A valid Hong Kong security personnel permit or the ability to obtain one is generally required. Strong communication skills in English and Cantonese are preferred, while Mandarin is an advantage. The successful candidate is expected to maintain confidentiality, follow hotel procedures, provide courteous guest service and work rotating shifts, including nights, weekends and public holidays.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Asia and headquartered in Hong Kong. Its portfolio includes luxury hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. Shangri-La is known for personalised service, refined accommodation, distinctive dining and strong attention to guest comfort. The group operates well-known brands including Shangri-La, Kerry Hotels, JEN by Shangri-La and Traders. Shangri-La Hong Kong is a landmark luxury hotel in the city, offering guestrooms, restaurants, meeting facilities and extensive guest services. Employees typically work in a multicultural environment with structured service standards, training opportunities and career mobility across the group. Security personnel support the hotel’s commitment to safety, professionalism and exceptional hospitality.

Working in Hong Kong

Hong Kong offers strong employment opportunities in hospitality, tourism, retail, finance, technology, logistics and professional services. Hotels and restaurants regularly recruit security officers, front-office staff, chefs, service employees and managers, particularly candidates with Cantonese, English or Mandarin skills. The culture combines Chinese traditions with international influences, and people generally value efficiency, courtesy and long working hours. Lifestyle options range from dense urban districts and excellent public transport to hiking trails, beaches and outlying islands. Rent can be expensive, especially near Central, although public transport makes commuting practical from areas such as Kowloon or the New Territories. Foreign employees generally require an approved employment visa sponsored by an employer before starting work. Applicants should confirm qualification requirements, security licensing, medical checks and contract terms. Relocating employees should budget for housing deposits, healthcare, transport and daily expenses.