Food & Beverage Administrator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Food & Beverage Administrator supports the department with daily administration, scheduling, record keeping, purchasing documentation, staff coordination and preparation of reports. Candidates are generally expected to have administrative or hotel experience, strong organisational and communication skills, good computer literacy, and confidence using Microsoft Office or hotel systems. Experience in food and beverage operations is an advantage. The successful candidate should be accurate, discreet, service-oriented and able to manage several deadlines in a busy resort environment. Flexibility, teamwork and a professional appearance are important, along with a willingness to support operational teams and maintain Shangri-La’s service standards.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe and other international destinations. The company is known for personalised service, comfortable surroundings and strong Asian-inspired hospitality values. Its Malaysian properties serve leisure and business travellers and typically offer accommodation, restaurants, banqueting, wellness facilities and resort activities. Employees work in a multicultural environment where guest care, teamwork, professional presentation and attention to detail are highly valued. Benefits may vary by property and position but can include staff meals, uniforms, training, accommodation support or employee discounts. Shangri-La also places emphasis on career development, operational standards and creating memorable guest experiences.

Working in Malaysia

Malaysia offers hotel and resort opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and other coastal destinations, particularly in food and beverage, front office, housekeeping and events. Langkawi and Penang provide a relaxed island lifestyle, while Kuala Lumpur offers broader career options and urban amenities. Malaysian culture is multicultural, with Malay, Chinese, Indian and indigenous influences, and English is widely used in tourism. Living costs vary, with resort islands generally more expensive for imported goods and housing. Foreign employees usually need an employment pass arranged and sponsored by the employer before starting work; approval depends on the role, qualifications and immigration requirements. Candidates should confirm accommodation, transport, medical coverage, taxes and relocation support directly with Shangri-La. Local weather is hot and humid year-round, with monsoon patterns varying by coast.