Housekeeping Coordinator (Emiratisation Program)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Housekeeping Coordinator supports the department’s daily administration and operations, including coordinating room-cleaning schedules, updating housekeeping records, handling telephone and guest requests, preparing reports, and communicating with other hotel departments. Candidates are generally expected to have good organization, communication, and computer skills, along with a professional appearance and service-focused attitude. Previous hotel or housekeeping experience is useful, although the Emiratisation Program may be designed to develop UAE national talent. The successful candidate should be reliable, detail-oriented, able to prioritize tasks, and comfortable working shifts, weekends, and public holidays. Fluency in English is normally required; Arabic and knowledge of hotel systems are advantageous.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. The company is known for personalized service, elegant accommodation, restaurants, wellness facilities, and strong attention to guest experience. Its UAE properties serve business and leisure travelers and include extensive hotel operations covering rooms, food and beverage, events, recreation, and guest services. Shangri-La promotes professional development, teamwork, cultural awareness, and high service standards. This role forms part of an Emiratisation initiative, reflecting the company’s participation in developing career opportunities for UAE nationals and supporting the local hospitality workforce.

Working in United Arab Emirates

The United Arab Emirates is a modern federation of seven emirates, including Dubai, Abu Dhabi, Sharjah, and Ras Al Khaimah, rather than a single island destination. Hospitality, tourism, aviation, retail, construction, healthcare, technology, and finance provide many employment opportunities. Daily life combines international city living with Islamic traditions, diverse communities, modern shopping, beaches, desert activities, and a wide choice of restaurants. Summers are extremely hot, while winters are generally warm and pleasant. Employers typically arrange a work permit, residence visa, medical examination, and Emirates ID after hiring; expatriates should not work on a tourist visa. UAE nationals may receive additional training and career support through Emiratisation programs. Relocation costs, accommodation, transport, health insurance, and annual leave should be confirmed in the employment contract. Respect local customs, dress appropriately in formal settings, and observe regulations regarding alcohol, photography, and public behavior.