Host / Hostess - Lobster Bar & Grill

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Host or Hostess welcomes guests, manages table assignments, handles reservations, coordinates seating, and supports smooth service at the Lobster Bar & Grill. Candidates should have previous experience in a quality restaurant, hotel, or hospitality environment, along with polished communication and customer-service skills. Fluency in English is generally expected, while Cantonese or Mandarin is highly advantageous in Hong Kong. The successful candidate should be well presented, friendly, organized, and comfortable working in a busy, international dining venue. Flexibility for shifts, weekends, and public holidays is required. Knowledge of reservation systems and a genuine interest in food and guest experiences would be beneficial.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. The group is known for personalized service, elegant surroundings, and its distinctive Asian-inspired approach to hospitality. Its Hong Kong properties include the Island Shangri-La and Kowloon Shangri-La, both recognized for high standards in accommodation, dining, and guest care. Employees typically work in multicultural teams and receive structured operational training, service development, and opportunities to progress within the wider group. The Lobster Bar & Grill is associated with Shangri-La’s premium dining offering, emphasizing quality ingredients, professional service, and an engaging guest experience. Working for the company can provide valuable experience in luxury hotels and internationally recognized restaurants.

Working in Hong Kong

Hong Kong is a compact, energetic city with strong opportunities in hotels, restaurants, tourism, finance, retail, technology, and professional services. Its culture blends Cantonese traditions with international influences, reflected in its food, festivals, architecture, and fast-paced business life. Residents enjoy excellent public transport, extensive shopping and dining, hiking trails, beaches, and lively neighborhoods, although accommodation and daily expenses can be high. English is widely used in hospitality and business, while Cantonese is valuable for local customer service; Mandarin is also useful. Foreign employees generally need an employment visa sponsored by their employer before starting work. Employers commonly assist with the application, but candidates must provide qualifications, experience, and a valid passport. Housing is often compact and expensive, so relocation planning and budgeting are important. Hong Kong offers an exciting lifestyle, but newcomers should prepare for long working hours, dense urban living, and a competitive employment market.