Senior Security Officer

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Senior Security Officer is responsible for protecting guests, colleagues, property and hotel assets while maintaining a safe, welcoming environment. Requirements typically include relevant hotel, security, disciplined services or law-enforcement experience, good physical fitness, strong observation and incident-reporting skills, and knowledge of emergency procedures, access control, CCTV and fire-safety practices. A Hong Kong security qualification or valid security personnel permit may be required. The successful candidate should be professional, calm under pressure, customer-focused and able to handle confidential matters discreetly. Duties may include patrols, responding to emergencies, investigating incidents, monitoring surveillance systems, supporting evacuations and coordinating with police or emergency services. Shift work, weekends and public holidays are normally expected, along with fluent English and practical Cantonese or Mandarin.

About the employer

Shangri-La is a luxury hospitality group founded in Hong Kong and recognised for its Asian-inspired service, high-quality accommodation and distinctive guest experiences. The group operates hotels, resorts and related hospitality businesses across Asia, the Middle East, Europe, North America and other international markets. Its portfolio includes the Shangri-La, Kerry, JEN and Traders brands, serving business travellers, leisure guests, families and corporate clients. Shangri-La hotels commonly provide accommodation, dining, banqueting, wellness facilities and event services, supported by large multicultural teams. The company places strong emphasis on genuine hospitality, professionalism, guest safety and colleague development. Working for Shangri-La can offer structured hotel experience, exposure to international standards and opportunities to progress within a global hospitality network. Conditions, benefits and career development vary by property, position and local employment regulations.

Working in Hong Kong

Hong Kong is a compact, highly connected city with major employment opportunities in hotels, finance, retail, aviation, logistics, technology, healthcare and education. Its culture blends Cantonese traditions with international influences, and daily life offers excellent food, shopping, hiking, beaches and efficient public transport. Living costs are high, especially rent, although employer accommodation or housing allowances may be available in hospitality roles. Hong Kong has a subtropical climate, busy urban neighbourhoods and easy access to islands and mainland hiking areas. Foreign employees generally need an employer-sponsored visa before starting work; the employer must demonstrate a genuine position and suitable terms, while applicants provide qualifications and experience. Dependants may often apply under a dependant visa. New arrivals should arrange accommodation, an identity card, banking, insurance and local transport access. Cantonese is valuable for security and guest-facing work, while English is widely used professionally.