Tea Master

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Tea Master is responsible for managing Shangri-La’s tea service, including selecting, storing, preparing and presenting premium teas to guests. The role typically requires strong knowledge of tea varieties, origins, brewing methods and traditional tea ceremonies, together with previous experience in luxury hotels, fine dining or a specialist tea environment. Excellent English and Cantonese communication skills are advantageous in Hong Kong. The successful candidate should be polished, attentive and confident when explaining tea selections, recommending pairings and delivering personalised service. They are expected to maintain high hygiene and presentation standards, support staff training, manage tea inventory and create memorable guest experiences while working flexibly across busy restaurant and lounge operations.

About the employer

Shangri-La is a Hong Kong-founded luxury hospitality group operating hotels, resorts and serviced residences across Asia, the Middle East, Europe, North America and other destinations. The company is known for personalised Asian-inspired hospitality, high service standards and well-established properties in major business and leisure markets. Its Hong Kong hotels serve international travellers, local residents and corporate guests through restaurants, lounges, meeting facilities, spas and accommodation services. Employees generally work in multicultural teams and may receive benefits such as staff dining, uniform provision, training, medical coverage, discounts and opportunities for career development, although packages vary by property and position. Shangri-La places strong emphasis on guest care, professionalism, cultural awareness and attention to detail, making it a suitable environment for a tea specialist with a genuine interest in luxury service and regional tea traditions.

Working in Hong Kong

Hong Kong offers strong opportunities in luxury hotels, restaurants, tourism, retail, finance, technology and international business. The culture blends Cantonese traditions, Chinese festivals and food culture with global influences, and tea remains an important part of everyday and formal hospitality. Life is energetic and convenient, with excellent public transport, safe streets, diverse dining and easy access to beaches, hiking trails and nearby islands. Housing can be expensive, especially on Hong Kong Island and in central districts, so many employees choose Kowloon or the New Territories for better value. Foreign professionals normally need an employment visa sponsored by a Hong Kong employer, with approval based on qualifications, experience and a genuine job offer. Applicants should prepare educational records, references, a passport and employment documents. Cantonese is valuable for guest-facing roles, while English is widely used in international hotels. Relocation planning should include accommodation, healthcare, banking and local transport arrangements.