Human Resources Assistant

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Human Resources Assistant supports daily HR administration, including employee records, recruitment coordination, onboarding, attendance, leave monitoring, correspondence and general staff enquiries. Candidates are typically expected to have a diploma or degree in human resources, business administration or a related discipline, along with relevant hotel or office experience. Good organisation, accuracy, confidentiality and communication skills are essential. Proficiency in English and Cantonese is generally expected in Hong Kong, while Mandarin and knowledge of HR systems are advantageous. The successful candidate should be service-minded, approachable, dependable and able to manage multiple tasks in a fast-paced luxury hospitality environment.

About the employer

Shangri-La Group is a Hong Kong-founded luxury hospitality company operating hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. Its portfolio includes the Shangri-La, Kerry, JEN and Traders brands. The group is recognised for warm Asian hospitality, high service standards and a strong focus on personalised guest experiences. Shangri-La properties commonly provide extensive training, employee benefits and opportunities for career development across hotel departments and international locations. In Hong Kong, the company operates prestigious properties such as Island Shangri-La and Kowloon Shangri-La, serving business travellers, leisure guests, residents and event clients. Human Resources teams play an important role in supporting colleagues, maintaining service culture and ensuring smooth employee administration.

Working in Hong Kong

Hong Kong offers strong opportunities in hospitality, finance, retail, technology, logistics and professional services. The city blends Chinese traditions with international influences, and Cantonese is widely spoken alongside English and Mandarin. Life is energetic and convenient, with excellent public transport, compact urban neighbourhoods, diverse dining, shopping, hiking trails and beaches. Housing is expensive, particularly on Hong Kong Island and in central areas, so many employees choose districts such as Kowloon or the New Territories. Overseas professionals generally need an appropriate employment visa, normally sponsored by the employer, with proof of qualifications, experience and a genuine job offer. Dependants may be eligible to join under a dependant visa. New arrivals should arrange accommodation, a local bank account, an Octopus travel card and health insurance or understand employer-provided coverage. Hong Kong is well connected internationally and offers an attractive base for regional careers.