Audio & Video Technician

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Audio & Video Technician supports the hotel’s audio-visual systems for meetings, conferences, events and daily operations. Requirements typically include a diploma or technical qualification in audio-visual technology, electronics or IT, along with practical experience operating, installing and troubleshooting sound systems, projectors, microphones, displays, lighting and video equipment. Familiarity with digital mixers, video conferencing and basic networking is advantageous. The candidate is expected to provide dependable event support, respond quickly to technical issues, maintain equipment, complete routine checks and deliver professional service to guests and colleagues. Flexibility is essential, as the role may involve shifts, weekends, holidays and extended hours during large events.

About the employer

Shangri-La Group is an international luxury hospitality company headquartered in Hong Kong. It operates hotels, resorts and other hospitality businesses across Asia, the Middle East, Europe, North America and other destinations. Shangri-La is recognised for personalised service, comfortable guest experiences and the Asian-inspired hospitality values associated with its brand. Its properties commonly include accommodation, restaurants, meeting and event facilities, leisure amenities and wellness services. In the United Arab Emirates, Shangri-La has a presence in major hospitality markets and employs multicultural teams across hotel operations, engineering, food and beverage, guest services and administration. Employees generally work in a service-focused environment where presentation, teamwork, technical reliability and attention to guest needs are important. Benefits may vary by property and can include accommodation or housing support, transport, meals, medical insurance, annual leave and travel-related allowances.

Working in United Arab Emirates

The United Arab Emirates is not an island but a federation of seven emirates, including Dubai, Abu Dhabi, Sharjah and Ras Al Khaimah, with coastlines, beaches and several resort islands. Hospitality, tourism, events, aviation, retail, construction, technology and facilities management provide frequent employment opportunities. The culture combines Islamic traditions with a highly international lifestyle; modest clothing, courtesy and respect for local customs are important. Life can be fast-paced and modern, with excellent shopping, dining, entertainment and transport, although summers are extremely hot. Employees normally need an employment residence visa sponsored by their company. Employers commonly arrange medical testing, Emirates ID processing and work permits. Before relocating, confirm salary, accommodation, transport, insurance, working hours and contract terms, and budget for deposits and living costs if housing is not provided.