Sales Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales Manager is expected to drive room, event, catering, and other hotel revenue by developing corporate, leisure, travel-trade, and group accounts. Typical requirements include a degree in hospitality, business, marketing, or a related field, along with several years of hotel or tourism sales experience, strong knowledge of the Philippine market, and an established client network. The successful candidate should be confident in negotiations, presentations, account management, sales forecasting, and achieving targets. Excellent communication, organization, customer service, and interpersonal skills are essential. Familiarity with hotel sales systems and willingness to attend business events, conduct client visits, and work flexible hours are also expected.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international destinations. Its brands are known for warm Asian hospitality, high service standards, elegant accommodation, and extensive facilities for business and leisure travelers. In the Philippines, Shangri-La operates prominent properties including Shangri-La The Fort, Manila, and Shangri-La Mactan, Cebu, subject to current operations and openings. The company serves individual guests, corporate clients, meetings, weddings, and large events. Employees are generally expected to demonstrate professionalism, genuine care, teamwork, cultural awareness, and a strong focus on guest satisfaction. Sales positions typically involve building long-term accounts, supporting hotel revenue goals, and representing the brand in a competitive hospitality market.

Working in Philippines

The Philippines offers hospitality and sales opportunities across Metro Manila, Cebu, Boracay, Palawan, Davao, and other resort destinations. Manila provides the broadest corporate, events, and luxury-hotel market, while Cebu and island resorts offer strong tourism and leisure business. Filipino culture is welcoming, family-oriented, relationship-driven, and respectful, with English widely used in workplaces. Lifestyle varies from busy urban living and shopping to relaxed coastal communities, outdoor activities, and island travel. Foreign nationals normally need an employer-sponsored work permit and appropriate visa, commonly arranged with support from the hiring company; requirements depend on nationality, contract, and immigration rules. Local applicants should prepare proof of education, employment records, references, and valid government documents. Relocation costs, traffic, housing, healthcare, weather, and occasional typhoons should be considered. Salary packages may include service charge, bonuses, meals, transport, insurance, or staff accommodation depending on the property.