Security Officer

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Security Officer helps protect guests, colleagues, property and assets by monitoring hotel premises, controlling access, responding to incidents, conducting patrols and preparing security reports. Candidates should have relevant hotel, security or customer-service experience, good communication skills, sound judgment and a professional appearance. A valid Hong Kong security personnel permit or the ability to obtain one is normally required. The role requires integrity, alertness, physical fitness, confidentiality and the ability to remain calm during emergencies. Flexibility to work rotating shifts, nights, weekends and public holidays is expected. Knowledge of first aid, fire safety and basic Cantonese, English or Mandarin would be advantageous.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, operating hotels, resorts and serviced residences across Asia, the Middle East, Europe, North America and other international destinations. The group is known for warm Asian hospitality, high service standards and distinctive properties in major cities and resort locations. In Hong Kong, its portfolio has included prestigious hotels such as Island Shangri-La and Kowloon Shangri-La. Employees typically work in a guest-focused, multicultural environment with strong attention to discretion, safety, presentation and service quality. Benefits and working conditions vary by property and position, but may include staff dining, uniform provision, training, medical coverage and hotel discounts. Shangri-La generally values teamwork, professionalism, cultural awareness and opportunities for internal development.

Working in Hong Kong

Hong Kong is a major international business and tourism hub with opportunities in hotels, restaurants, retail, finance, technology, aviation, logistics and security. Its culture blends Cantonese traditions with global influences, and Cantonese, English and Mandarin are widely encountered. Life is fast-paced, highly connected and convenient, with excellent public transport, diverse food, shopping, hiking and islands such as Lantau and Cheung Chau. Housing can be expensive, especially near Central and popular residential districts, so many workers live farther out or share accommodation. Foreign employees generally need an employment visa sponsored by an eligible employer before starting work; requirements include a confirmed job and suitable qualifications or experience. Employers commonly assist with the application, but candidates should confirm visa, accommodation, insurance and dependent arrangements directly with the company and Hong Kong authorities.