Waiter / Waitress - Hung Tong (侍應生)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Waiter/Waitress at Hung Tong is responsible for welcoming guests, taking food and beverage orders, serving dishes, explaining menu items, and maintaining high service standards in a refined Chinese restaurant. Candidates should have relevant experience in hotel or restaurant service, good knowledge of Cantonese cuisine and dining etiquette, and strong communication skills in Cantonese and English; Mandarin is an advantage. The role requires a pleasant personality, attention to detail, teamwork, reliability, and the ability to work shifts, weekends, and public holidays. Candidates are expected to handle guest requests professionally, maintain cleanliness, follow food-safety procedures, and contribute to an exceptional Shangri-La guest experience.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Asia, operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its hotels are known for warm Asian hospitality, high service standards, elegant facilities, and personalized guest experiences. In Hong Kong, Shangri-La operates prominent properties including Island Shangri-La and Kowloon Shangri-La, offering accommodation, restaurants, wellness facilities, and event services. Hung Tong is associated with the group’s premium Chinese dining operations and focuses on quality cuisine, attentive service, and a polished atmosphere. Employees typically work in a multicultural environment with structured training, career-development opportunities, staff benefits, and exposure to international hospitality standards.

Working in Hong Kong

Hong Kong is a compact, energetic destination with strong employment opportunities in hotels, restaurants, retail, finance, technology, logistics, and professional services. Hospitality jobs are concentrated in Central, Admiralty, Tsim Sha Tsui, Causeway Bay, and major resort areas. The culture blends Cantonese traditions with international influences; politeness, punctuality, efficiency, and respect for hierarchy are valued at work. Life is fast-paced, with excellent public transport, diverse food, shopping, hiking, beaches, and vibrant nightlife. Rent can be expensive, especially on Hong Kong Island and in central districts, while New Territories areas are generally more affordable. Most foreign employees need an employment visa sponsored by their employer, usually requiring a confirmed job and suitable qualifications or experience. New arrivals should arrange accommodation, health insurance, banking, and a local identity card after approval.