Assistant Manager/Senior Executive, Information Technology

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The role supports Shangri-La Singapore’s hotel technology operations, including IT infrastructure, systems, networks, applications, cybersecurity and user support. Candidates should have a diploma or degree in Information Technology, Computer Science or a related field, with relevant hospitality or enterprise IT experience. Strong troubleshooting, project coordination and vendor-management skills are expected. The successful candidate should be comfortable supervising daily IT activities, assisting with system implementations, maintaining service standards and responding promptly to operational issues. Good communication, teamwork and documentation skills are essential, along with a service-oriented approach and willingness to work flexible hours when hotel operations require it.

About the employer

Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The group is known for warm Asian hospitality, premium accommodation, restaurants, wellness facilities and high standards of guest service. Shangri-La Singapore is a flagship urban resort set among extensive gardens near Orchard Road. It serves leisure and business travellers, conferences, weddings and local guests through its accommodation, dining, events and recreational facilities. Employees typically work in a multicultural environment where service excellence, professionalism, teamwork and continuous development are valued. The company offers opportunities across hotel operations, corporate functions and specialist areas such as information technology, with career mobility possible within the wider Shangri-La network.

Working in Singapore

Singapore is a compact, highly connected city-state with strong opportunities in hospitality, technology, finance, healthcare, logistics and professional services. Its international hotels regularly recruit guest-service, culinary, engineering, management and IT professionals. The culture is multicultural, combining Chinese, Malay, Indian and global influences, with English widely used at work. Life is safe, efficient and convenient, supported by excellent public transport, modern healthcare and abundant shopping and dining. Housing can be expensive, especially near central districts, so newcomers often compare shared apartments and suburban locations. Foreign professionals generally need an employer-sponsored work pass, such as an Employment Pass or S Pass; eligibility depends on salary, qualifications and current government requirements. Employers commonly assist with applications, although candidates should confirm relocation benefits, tax obligations, medical coverage and accommodation before accepting an offer. Singapore’s tropical climate is hot and humid year-round, with frequent rainfall.