Service Manager - Finance

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Service Manager – Finance role typically oversees finance operations, reporting, controls, accounts payable or receivable, budgeting support, and service delivery across hotel or shared-service functions. Candidates are generally expected to hold a degree in accounting, finance, business, or a related field, with several years of relevant experience, preferably in hospitality or a multinational environment. Strong knowledge of accounting standards, internal controls, financial systems, and Microsoft Office is important. The successful candidate should be organised, commercially aware, accurate, and comfortable leading a team. Clear communication, problem-solving ability, confidentiality, and a service-focused approach are also expected, together with the flexibility to work with colleagues across departments and locations.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its portfolio includes the Shangri-La, Kerry, JEN, and Traders brands. The company is known for warm Asian hospitality, high service standards, and properties in major cities and resort destinations. In the Philippines, Shangri-La operates well-established hotels and resorts, including properties in Manila, Cebu, and Boracay. Employees typically work in a multicultural environment with structured hotel operations, professional development opportunities, and strong emphasis on guest satisfaction. Finance team members support sound business performance by maintaining accurate records, effective controls, timely reporting, and reliable support for hotel leadership and operational departments.

Working in Philippines

The Philippines offers varied opportunities in hospitality, finance, shared services, tourism, technology, and customer support. Manila is the main business centre, while Cebu, Boracay, and Palawan provide strong resort and tourism employment. Filipino culture is friendly, family-oriented, and community-minded, with English widely used at work and in daily life. Lifestyle varies from busy urban living to relaxed coastal communities; housing, transport, and costs are generally lower outside Manila, although traffic can be challenging in larger cities. Foreign nationals normally need an appropriate work visa or permit arranged with employer support; tourist entry does not authorise employment. Requirements depend on nationality and contract, so applicants should confirm details with the Philippine Bureau of Immigration and the employer. Relocating workers should budget for accommodation deposits, healthcare, transport, tropical weather, and occasional typhoons. The country’s many islands offer excellent beaches, diving, food, and weekend travel.