Sales Manager (Jakarta Sales Office)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales Manager will drive corporate, leisure, group, and event business for Shangri-La’s Jakarta Sales Office. Requirements typically include a diploma or degree in hospitality, business, marketing, or a related field, along with several years of hotel sales experience and a strong network in the Indonesian market. The candidate should be confident in client presentations, negotiations, account management, sales planning, and revenue generation. Fluency in English and Bahasa Indonesia, strong communication skills, professional presentation, commercial awareness, and willingness to travel are expected. The role requires meeting targets, developing new accounts, maintaining relationships with key partners, monitoring market trends, and coordinating closely with hotel departments to deliver excellent service.

About the employer

Shangri-La is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts, and other properties across Asia, the Middle East, Europe, North America, and beyond. The group is known for personalized service, elegant accommodation, quality dining, and strong standards in guest care. Shangri-La Hotel Jakarta is a prominent five-star property serving business travelers, diplomats, leisure guests, conferences, and major events in Indonesia’s capital. Employees typically work in an international environment with structured operating procedures, training opportunities, and exposure to global hospitality practices. The company emphasizes genuine hospitality, teamwork, professional development, and long-term guest relationships. A sales manager in the Jakarta office would support the hotel’s commercial performance by building business partnerships, promoting accommodation and event facilities, and representing the Shangri-La brand to corporate and travel-industry clients.

Working in Indonesia

Jakarta is on Java, Indonesia’s most developed and commercially active island, and offers strong opportunities in hospitality, tourism, finance, technology, education, and international business. The city is busy, diverse, and highly connected, with modern shopping centers, restaurants, cultural attractions, and a large expatriate community. Indonesian culture values politeness, respect for hierarchy, family, and relationship-building; learning basic Bahasa Indonesia is very useful. Living costs vary, with central neighborhoods and international schools being expensive, while local areas are more affordable. Employees normally need an employer-sponsored work permit and appropriate limited-stay visa before starting employment; visa rules should be confirmed with the company and Indonesian immigration authorities. Jakarta has heavy traffic, a tropical climate, and occasional flooding, so housing near work can make daily life easier. Java also provides convenient access to beaches, mountains, heritage sites, and other Indonesian islands.