Senior Events Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Senior Events Manager is responsible for planning, selling and delivering conferences, weddings, banquets and other events while achieving revenue and guest-satisfaction targets. The role typically requires several years of event, catering or hotel sales experience, strong knowledge of banquet operations, excellent communication and negotiation skills, and confidence managing budgets, contracts and event teams. The successful candidate should be commercially minded, well organised and calm under pressure, with the ability to build strong relationships with clients and corporate partners. Flexibility, attention to detail, leadership ability and willingness to work evenings, weekends and public holidays are expected. Experience with hotel property-management or event systems and proficiency in English are advantageous.

About the employer

Shangri-La Hotels and Resorts is a Hong Kong-founded luxury hospitality group operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The company is known for warm Asian hospitality, personalised guest service and high standards across accommodation, dining, meetings, wellness and leisure operations. Its Malaysian portfolio includes well-established city hotels and resorts serving business travellers, holidaymakers, weddings and large-scale events. Shangri-La places strong emphasis on service culture, colleague development, operational excellence and creating memorable guest experiences. Depending on the property, employees may work with international guests, corporate accounts, wedding planners, destination-management companies and major event organisers. The group commonly offers training, staff benefits and opportunities for internal mobility, although compensation and benefits vary by hotel, location, experience and applicable service-charge arrangements.

Working in Malaysia

Malaysia offers opportunities in hotels, resorts, restaurants, events, tourism, aviation and retail, particularly in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and coastal resort areas. Its island destinations combine beaches, rainforest, diving and relaxed lifestyles, while cities provide stronger transport, healthcare and career options. Malaysian culture is multicultural, with Malay, Chinese, Indian and Indigenous influences reflected in food, festivals and daily life. English is widely used in hospitality, although Malay is the official language. Foreign employees generally need an employer-sponsored Employment Pass, and the hiring company normally manages the application and immigration process before work begins. Requirements depend on nationality, qualifications, salary and role. Relocating staff should budget for housing, transport, insurance and deposits, and confirm whether accommodation, meals, flights or medical coverage are included. Tropical weather, monsoon seasons and differing island access should also be considered when choosing a posting.