Food & Beverage Supervisor (Outlets)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Food & Beverage Supervisor oversees daily operations across assigned outlets, ensuring excellent guest service, smooth coordination, and compliance with Shangri-La standards. Requirements typically include a diploma or equivalent hospitality qualification, relevant experience in restaurant or hotel operations, good English communication skills, and knowledge of food safety and service procedures. The successful candidate is expected to lead and motivate service staff, manage shifts, handle guest feedback professionally, monitor presentation and cleanliness, support training, and coordinate effectively with the kitchen and other departments. Flexibility for rotating shifts, weekends, and public holidays is essential. A positive attitude, attention to detail, sound judgment, and the ability to remain calm in a busy environment are highly valued.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Asia and headquartered in Hong Kong. It operates hotels, resorts, residences, and related hospitality businesses across Asia, the Middle East, Europe, North America, and other international markets. The group is known for personalised service, comfortable surroundings, and its distinctive Asian-inspired approach to hospitality. Shangri-La Hotel Singapore is a large luxury property set near Orchard Road, offering guest rooms and suites, restaurants, event facilities, landscaped grounds, and wellness services. Employees typically work in a multicultural environment with structured service standards, training opportunities, and opportunities to build careers across hotel departments and international properties.

Working in Singapore

Singapore is a modern island city-state with strong employment opportunities in hospitality, tourism, aviation, retail, technology, finance, and healthcare. Hotel jobs are concentrated around Orchard Road, Marina Bay, Sentosa, and the airport area. The culture is multicultural, orderly, and fast-paced, with English widely used at work alongside Mandarin, Malay, and Tamil. Public transport is excellent, although accommodation and daily expenses can be high. New arrivals commonly rent rooms in shared apartments or live farther from the city centre to reduce costs. Foreign employees generally need an employer-sponsored work pass; hospitality supervisors may qualify for an S Pass or another appropriate permit, subject to current salary and eligibility rules. Secure the job offer and pass approval before relocating, and budget for deposits, transport, healthcare, and initial living expenses.