Sales Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales Coordinator supports the hotel’s sales team with administrative and customer-facing duties. Typical responsibilities include preparing proposals and reports, updating client and sales records, coordinating appointments and site inspections, responding to enquiries, assisting with contracts and group bookings, and liaising with operations to ensure smooth delivery. Candidates are generally expected to have experience in hotel sales, reservations, events, or administration, along with strong communication, organisation, and computer skills. A service-focused attitude, attention to detail, professional presentation, and the ability to manage multiple deadlines are important. Familiarity with hotel systems and proficiency in English are usually required; knowledge of additional languages and experience with corporate or group clients may be advantageous.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Asia and headquartered in Hong Kong. Its portfolio includes luxury hotels, resorts, residences, and related hospitality businesses across Asia, the Middle East, Europe, North America, and other international markets. Shangri-La is known for personalised service, strong Asian-inspired hospitality, and its core values of sincerity, humility, helpfulness, respect, and teamwork. Shangri-La Singapore is a well-established luxury hotel set in extensive landscaped grounds near Orchard Road. It offers accommodation, restaurants, meeting facilities, wellness services, and event venues for leisure and business guests. Employees typically work in a multicultural environment with opportunities to build careers across hotel operations, sales, events, food and beverage, and corporate functions.

Working in Singapore

Singapore is a compact, highly developed island city with strong opportunities in hospitality, tourism, finance, technology, retail, healthcare, and logistics. The culture is multicultural, with Chinese, Malay, Indian, and international influences, and English is widely used at work. Life is safe, clean, efficient, and convenient, with excellent public transport, healthcare, shopping, dining, and regional travel connections. Housing can be expensive, especially near central areas, so many newcomers share apartments or live farther from the city centre. Foreign employees generally need an employer-sponsored work pass, such as an Employment Pass, S Pass, or Work Permit, depending on qualifications, salary, and occupation. The employer normally submits the application. New arrivals should budget for rent, deposits, transport, medical coverage, and daily expenses, and should confirm pass eligibility and employment conditions before relocating.