Sales Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales Coordinator supports the hotel’s sales team with administrative and operational tasks, including preparing proposals, maintaining client records, coordinating appointments, handling correspondence, and assisting with sales reports and presentations. Candidates should have relevant experience in hotel sales, business administration, or customer service, preferably within the hospitality industry. Strong communication, organization, computer, and interpersonal skills are expected, along with attention to detail and the ability to manage multiple deadlines. Fluency in English is generally required; Cantonese and Mandarin are valuable for serving Hong Kong and Mainland China clients. The successful candidate should be professional, service-oriented, proactive, and comfortable working in a fast-paced hotel environment.

About the employer

Shangri-La is a luxury hospitality group founded in Hong Kong and recognized for hotels and resorts across Asia, the Middle East, Europe, North America, and other international destinations. The group operates under the Shangri-La, Kerry, JEN, and Traders brands, offering accommodation, dining, meetings, wellness, and leisure services. Shangri-La is known for its Asian-inspired hospitality, personalized guest service, and emphasis on colleague development. Its Hong Kong properties serve business travelers, leisure guests, conferences, weddings, and major events, creating opportunities across hotel operations, sales, finance, culinary, engineering, and guest services. Employees typically work in a multicultural environment where communication, teamwork, professionalism, and attention to guest needs are highly valued.

Working in Hong Kong

Hong Kong offers strong opportunities in hospitality, finance, retail, technology, logistics, education, and professional services. Its international hotel market provides roles for people with sales, guest-service, culinary, and management experience. Life is fast-paced and highly connected, with excellent public transport, diverse restaurants, vibrant arts and nightlife, and easy access to beaches, hiking trails, and nearby islands. Cantonese is widely spoken, while English is common in business and hospitality; Mandarin is also useful. Overseas employees normally need an employer-sponsored employment visa before starting work, and the company usually supports the application. Applicants should prepare qualifications, references, proof of experience, and a valid passport. Housing can be expensive, so candidates should compare salaries with rental costs, commuting time, healthcare, and relocation expenses before accepting an offer.