Room Attendant

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Room Attendant is responsible for cleaning and preparing guest rooms, bathrooms, corridors, and other assigned areas to Shangri-La standards. Duties typically include changing linens, replenishing amenities, reporting maintenance issues, handling guest requests, and following hygiene, safety, and lost-and-found procedures. Candidates should have previous housekeeping or hotel experience, although motivated applicants with limited experience may be considered. The role requires physical stamina, attention to detail, honesty, discretion, good grooming, and the ability to work efficiently under time pressure. A friendly attitude, teamwork, flexibility with shifts, and basic communication skills in English are expected. Applicants must be willing to work weekends, holidays, and rotating schedules.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. The company is known for personalized service, high-quality accommodation, restaurants, wellness facilities, and distinctive resort experiences. Its Philippine properties have included major hotels and island resorts serving leisure travelers, business guests, and international visitors. Shangri-La places strong emphasis on guest satisfaction, professional presentation, teamwork, safety, and training. Employee benefits and working conditions vary by property and position, but hospitality roles may include service charge, meals, uniforms, medical coverage, staff rates, and career development opportunities. Room Attendants are part of the housekeeping team and contribute directly to the cleanliness, comfort, and reputation of the property.

Working in Philippines

The Philippines offers hotel and resort opportunities across Metro Manila, Cebu, Boracay, Palawan, Bohol, and other tourism destinations. Housekeeping work is widely available, particularly in beach resorts and large international hotels, although schedules can be demanding during peak seasons. Filipino culture is generally warm, family-oriented, respectful, and service-minded, with English commonly used in hotels. Island living can provide beautiful beaches, outdoor activities, affordable local food, and a relaxed lifestyle, but transport, healthcare, housing, and internet quality vary by location. Foreign workers normally need an appropriate employment visa or permit arranged with employer support; working on a tourist visa is not permitted. Philippine applicants should verify contracts, wages, accommodation, benefits, and service-charge policies before accepting. Relocating workers should budget for deposits, transport, documents, and daily expenses, and check the property’s staff housing arrangements in advance.