Security Supervisor

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Security Supervisor supports the hotel’s safety and security operations, supervising officers, monitoring surveillance systems, conducting patrols, responding to incidents, and protecting guests, employees, and property. Candidates should have relevant hotel, security, or supervisory experience, strong observation and communication skills, and the ability to remain calm during emergencies. Familiarity with Hong Kong security procedures, report writing, access control, and incident investigation is advantageous. The role requires shift work, including nights, weekends, and public holidays. The successful candidate is expected to be professional, physically fit, service-minded, discreet, and capable of leading a team while maintaining Shangri-La’s standards for guest safety and hospitality.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. The group is known for its Asian-inspired hospitality, personalized guest service, and well-established luxury brands, including Shangri-La, Kerry Hotels, JEN, and Traders. Shangri-La properties typically provide accommodation, dining, meetings, wellness, and leisure facilities, serving both business and holiday travelers. The company employs people across hotel operations, food and beverage, security, engineering, finance, sales, and guest services. Its Hong Kong operations are among the group’s flagship properties and offer opportunities in a highly international, service-focused environment.

Working in Hong Kong

Hong Kong is a compact, energetic destination combining a major international business center with traditional neighborhoods, coastal villages, hiking trails, and offshore islands. Hospitality, tourism, retail, finance, aviation, technology, and professional services provide strong employment opportunities. Life is convenient and fast-paced, with excellent public transport, diverse restaurants, international communities, and relatively high housing costs. Cantonese is widely spoken, while English is common in business and hotels. Foreign employees generally need an employer-sponsored employment visa and must meet immigration and qualification requirements before starting work. Employers often assist with visa documentation, but candidates should confirm arrangements directly. Relocating staff should budget carefully for rent, deposits, insurance, and daily expenses. Hong Kong’s subtropical climate brings hot, humid summers, mild winters, and occasional typhoons.