Security Officer

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Security Officer is responsible for protecting guests, employees, property and hotel assets while maintaining a welcoming service environment. Typical requirements include relevant security or hotel experience, good physical fitness, sound judgment, attention to detail, and the ability to remain calm during emergencies. Candidates should communicate effectively in English and preferably Cantonese, follow safety and security procedures, monitor access points and surveillance systems, conduct patrols, prepare incident reports, and respond appropriately to accidents or disturbances. A valid Hong Kong security personnel permit or the ability to obtain one may be required. The role normally involves shift work, weekends and public holidays, with professionalism, discretion and strong customer-service skills expected.

About the employer

Shangri-La is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. Its properties are known for attentive service, comfortable accommodation, dining, meetings and leisure facilities. The group operates several prominent hotels in Hong Kong and places strong emphasis on guest care, safety, service standards and colleague development. Employees generally work in a multicultural environment and may benefit from structured training, staff meals or facilities, and opportunities for internal progression, depending on the property and employment terms. Working for Shangri-La typically requires a polished, service-focused approach and the ability to uphold brand standards in a busy luxury hotel setting.

Working in Hong Kong

Hong Kong offers strong opportunities in hotels, tourism, retail, finance, technology, logistics and professional services. Its culture blends Cantonese traditions with international influences, and English is widely used in business and hospitality; Cantonese is valuable for daily life. The lifestyle is energetic, safe and convenient, with excellent public transport, dense urban neighborhoods, hiking trails, beaches and diverse food. Rent can be high, especially on Hong Kong Island and in central districts, so many employees live in Kowloon or the New Territories. Foreign workers generally need an employer-sponsored employment visa before starting work, and the role must meet immigration requirements. Employers commonly assist with documentation, but applicants should confirm visa, housing, insurance and working-hour arrangements directly. Hong Kong has a humid subtropical climate and occasional typhoons.