Food & Beverage Administrator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Food & Beverage Administrator supports the hotel’s food and beverage department with daily administration, reporting, scheduling, document control, purchasing coordination and communication between outlets and management. Candidates should have administrative experience, preferably in a hotel or restaurant environment, good knowledge of Microsoft Office, strong organisation skills and attention to detail. The role requires professional communication, accurate record keeping, teamwork and the ability to manage multiple deadlines. Candidates are expected to be service-minded, discreet with confidential information, flexible with working hours and comfortable supporting a busy, multicultural hospitality operation.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Asia and headquartered in Hong Kong. It operates hotels, resorts and related hospitality businesses across Asia, the Middle East, Europe, North America and other international markets. Shangri-La is recognised for its warm Asian hospitality, high service standards and extensive range of luxury properties, including city hotels, island resorts and conference destinations. Its hotels typically offer accommodation, restaurants, bars, wellness facilities, events and business services. Employees work in multicultural teams and are expected to provide attentive guest service while maintaining professional operating standards. In Malaysia, Shangri-La has established properties in destinations such as Kuala Lumpur, Penang and Kota Kinabalu, offering opportunities in hotel operations, food and beverage, administration, sales and guest services.

Working in Malaysia

Malaysia offers varied island lifestyles and hospitality opportunities in destinations such as Langkawi, Penang, Redang, Perhentian, Tioman and Pangkor, as well as resort areas in Sabah and Sarawak. Tourism creates jobs in hotels, restaurants, diving, guest services, housekeeping, wellness, events and administration. Penang combines a lively heritage city, excellent food and relatively convenient transport, while Langkawi provides a slower resort lifestyle with beaches and outdoor activities. Living costs vary, with resort islands often having fewer services and higher prices than major cities. Malaysian culture is multicultural, with Malay, Chinese, Indian and indigenous influences; respectful dress and customs are important. Foreign employees generally need an employer-sponsored Employment Pass, arranged before starting work. Employers normally assist with immigration paperwork, accommodation details and relocation guidance. Healthcare, banking and transport access should be checked before accepting an island-based position.