Manager, Corporate and Marketing Communications

Role summary

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The Manager, Corporate and Marketing Communications role is expected to lead communications strategies that strengthen Shangri-La’s corporate reputation and support hotel and brand marketing objectives. Typical requirements include a degree in communications, public relations, marketing, journalism or a related discipline, along with several years of experience in corporate communications, media relations, content development or hospitality marketing. The successful candidate should have excellent English writing and presentation skills, strong stakeholder-management abilities, sound knowledge of Hong Kong media and digital channels, and the confidence to manage multiple projects and deadlines. Responsibilities may include preparing press materials, coordinating campaigns, handling media enquiries, managing internal communications and protecting brand consistency.

About the employer

Shangri-La Group is a luxury hospitality company headquartered in Hong Kong, operating hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. The group is recognised for its Asian-inspired approach to service, extensive luxury hotel portfolio and brands that include Shangri-La, Kerry Hotels, Hotel Jen and Traders. Its properties serve leisure travellers, corporate guests, groups and long-stay residents, with operations spanning accommodation, dining, meetings, wellness and events. Shangri-La places strong emphasis on personalised guest experiences, service excellence, cultural understanding and responsible business practices. A corporate and marketing communications manager in Hong Kong would typically work with senior leaders, hotel teams, media, agencies and regional stakeholders to communicate the group’s reputation, campaigns, achievements and commercial priorities.

Working in Hong Kong

Hong Kong is a highly connected city built around Hong Kong Island, Kowloon and the New Territories, with strong opportunities in hospitality, finance, technology, retail, aviation, media and professional services. The culture blends Cantonese traditions with international influences, and English is widely used in business, alongside Cantonese and Mandarin. Residents enjoy excellent public transport, diverse restaurants, shopping, nightlife, beaches, hiking trails and nearby islands, although housing and daily expenses can be high. Overseas professionals generally need an employment visa sponsored by a local employer, with eligibility assessed through qualifications, experience, salary and the role’s genuine business need. Employers commonly assist with visa paperwork, while newcomers should arrange accommodation, insurance, banking and tax registration. Hong Kong offers an energetic urban lifestyle, but work can be fast-paced and demanding.