Housekeeping Coordinator (Emiratisation Program)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Housekeeping Coordinator supports the department with administrative and operational coordination, including preparing schedules, updating records, handling calls and requests, monitoring supplies, and communicating with hotel departments. Candidates should have good organization, communication, computer, and problem-solving skills, with a professional and service-focused attitude. Previous hotel or housekeeping experience is helpful, although the Emiratisation program may support UAE nationals entering or developing their hospitality careers. The successful candidate is expected to maintain confidentiality, work accurately under pressure, respond promptly to guests and colleagues, and uphold Shangri-La’s standards for cleanliness, safety, grooming, and service excellence.

About the employer

Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. The group is known for warm Asian hospitality, high service standards, comfortable guest experiences, and distinctive properties in major cities and resort locations. Shangri-La hotels typically offer opportunities across rooms division, food and beverage, culinary operations, engineering, finance, sales, and guest services. In the United Arab Emirates, the company operates prominent luxury hotels and provides a multicultural working environment with structured training and career development. Its Emiratisation initiatives aim to attract, develop, and retain UAE nationals in hospitality careers while supporting the organization’s commitment to local talent and inclusive employment.

Working in United Arab Emirates

The United Arab Emirates is not an island but a federation of seven emirates, with major hospitality opportunities in Dubai, Abu Dhabi, Ras Al Khaimah, and coastal resort areas. Hotels, resorts, restaurants, airlines, tourism companies, and event venues regularly recruit housekeeping, front office, culinary, engineering, and guest-service staff. UAE culture combines Arab traditions, Islamic values, and a highly international population; modest dress and respectful behavior are important. Lifestyle options range from beaches, shopping, desert activities, and dining to museums and cultural sites. Most expatriate employees require employer-sponsored residence and work visas, while UAE nationals may access Emiratisation programs. Employers commonly arrange or support visas, medical testing, Emirates ID processing, and sometimes accommodation or transport. Living costs vary considerably, with Dubai and Abu Dhabi generally more expensive than other emirates. Candidates should confirm salary, benefits, accommodation, transport, insurance, leave, and visa arrangements before accepting an offer.