Senior Event Sales Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Senior Event Sales Manager is responsible for developing and converting meetings, conferences, weddings and other event business for Shangri-La. Requirements typically include a diploma or degree in hospitality, business or marketing, several years of hotel sales or event-management experience, strong knowledge of the Malaysian market, and excellent English communication skills. The successful candidate is expected to generate revenue, build relationships with corporate and agency clients, prepare proposals, negotiate contracts, coordinate with operational departments, manage budgets and deliver consistently high guest and client satisfaction. Strong presentation, networking, organization, negotiation and leadership skills are essential.

About the employer

Shangri-La is a leading luxury hospitality group founded in Asia and headquartered in Hong Kong. The company operates hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets under the Shangri-La, Kerry, JEN and Traders brands. Its properties are known for personalized service, comfortable accommodation, quality dining, wellness facilities and professional meetings and events. In Malaysia, Shangri-La has established hotels and resorts in destinations including Kuala Lumpur, Penang, Kota Kinabalu and Langkawi. The group places strong emphasis on genuine hospitality, employee development, cultural awareness and long-term guest relationships. A senior event-sales position would normally work closely with revenue management, catering, banquet operations, front office and corporate sales teams to attract profitable business and maintain the company’s premium service standards.

Working in Malaysia

Malaysia offers varied opportunities in luxury hotels, resorts, event management, tourism, food and beverage and business development. Kuala Lumpur provides the broadest corporate market, while Penang, Langkawi, Kota Kinabalu and other island destinations offer resort and destination-event roles. The culture is multicultural, with Malay, Chinese, Indian and indigenous influences; English is widely used in tourism, although Malay is the national language. Lifestyle ranges from busy urban living to relaxed beach communities, with generally affordable food and transport compared with many international destinations. Foreign employees normally need an employer-sponsored Employment Pass, and the company must support the application before work begins. Candidates should confirm passport validity, medical or document requirements, housing, taxation and dependent arrangements. Island locations may have fewer services and seasonal hiring patterns, so researching transport, accommodation and local costs is advisable before relocating.