Events and Operations Assistant Manager, Family Experience

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Events and Operations Assistant Manager, Family Experience role at Shangri-La Singapore supports the planning, coordination and delivery of family-focused events and activities. Requirements typically include relevant experience in events, hospitality, guest relations or operations, strong organisational skills, excellent communication and the ability to manage multiple priorities. Experience working with children, families, luxury hotels or entertainment programmes is advantageous. The successful candidate is expected to coordinate event logistics, work closely with internal departments and external partners, maintain high service standards, resolve issues promptly and help create engaging, safe and memorable guest experiences. Flexibility to work weekends, public holidays and varying shifts is likely required.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Asia, operating hotels, resorts and residences across the world. Its portfolio includes the Shangri-La, Kerry, JEN and Traders brands, with properties in major cities and resort destinations. Shangri-La is recognised for warm Asian hospitality, personalised service and a strong focus on guest comfort. Shangri-La Singapore is a prominent luxury hotel set amid extensive gardens near Orchard Road. The property offers accommodation, dining, wellness facilities, meeting spaces and family-oriented experiences. Employees typically work in a multicultural environment serving international travellers, business guests and local visitors. The company places emphasis on service excellence, teamwork, professional development and creating meaningful guest experiences. Specific benefits, working conditions and salary for this position should be confirmed directly with the employer.

Working in Singapore

Singapore is a compact island city-state with strong opportunities in hospitality, tourism, events, retail, technology, finance and healthcare. The culture is multicultural, with Chinese, Malay, Indian and international influences, and English is widely used in workplaces. Lifestyle is convenient and urban, offering efficient public transport, diverse food, shopping, green spaces and a warm, humid climate. Housing can be expensive, especially in central areas, so employees often compare accommodation and transport costs before relocating. Foreign professionals generally need an employer-sponsored work pass, such as an Employment Pass or S Pass, subject to salary, qualifications, experience and government approval. Employers usually guide successful applicants through the process. New arrivals should arrange suitable insurance, accommodation, banking and tax registration, and check current immigration rules before travel. Singapore is well connected to Asia and offers a safe, structured environment for international workers.