Service Associate - F&B Waiter/Waitress (Valley Wing Summit Room)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Service Associate – F&B Waiter/Waitress is responsible for welcoming guests, taking food and beverage orders, serving meals and drinks, clearing tables, processing payments, and maintaining high service standards in the Valley Wing Summit Room. Candidates should have customer-service or food-and-beverage experience, good communication skills, a pleasant and professional manner, and the ability to work efficiently in a busy luxury-hotel environment. Attention to detail, teamwork, grooming, and a willingness to work shifts, weekends, and public holidays are expected. Knowledge of food safety and menu items is useful. English communication is generally required; additional languages and relevant hospitality training are advantageous.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Asia and recognised for warm, personalised service. The group operates hotels, resorts, residences, and related hospitality businesses across Asia, the Middle East, Europe, North America, and other international destinations. Shangri-La Hotel Singapore is a prominent luxury property set near Orchard Road, offering guestrooms, suites, restaurants, event facilities, wellness services, and extensive gardens. The Valley Wing represents the hotel’s premium accommodation and dining experience, with a strong focus on refined service and guest comfort. Employees typically work in a multicultural environment and may receive structured training, staff benefits, meals, and opportunities for career development, depending on the position and employment terms.

Working in Singapore

Singapore is a modern island city-state with strong opportunities in hospitality, tourism, food and beverage, finance, technology, healthcare, logistics, and retail. Its culture blends Chinese, Malay, Indian, and international influences, reflected in its festivals, neighbourhoods, languages, and excellent hawker food. Lifestyle is safe, convenient, and highly connected, with reliable public transport, shopping, parks, beaches, and a lively dining scene. Rent can be expensive, especially near the city centre, so many workers share accommodation or live farther from work. Foreign employees generally need a valid work pass arranged by an employer, such as an Employment Pass, S Pass, or Work Permit; eligibility depends on salary, qualifications, and sector rules. New arrivals should budget for housing, transport, healthcare, and deposits, and verify employment terms before relocating.