Senior Security Officer

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Senior Security Officer helps protect guests, employees, property and hotel assets at Shangri-La in Hong Kong. Responsibilities typically include conducting patrols, monitoring CCTV and access points, responding to incidents, preparing reports, supporting emergency procedures, and coordinating with police or other authorities when required. Candidates should have relevant hotel, commercial or security experience, good communication skills, sound judgment, physical fitness and a professional customer-service attitude. Knowledge of local security procedures, first aid, fire safety and crisis response is advantageous. The role may involve shift work, weekends and public holidays. Candidates should be observant, discreet, calm under pressure and able to work effectively with guests and colleagues from diverse backgrounds.

About the employer

Shangri-La Group is a major luxury hospitality company founded in Hong Kong, operating hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. Its portfolio includes the Shangri-La, Kerry, JEN and Traders brands. The group is known for warm Asian hospitality, high service standards and comprehensive guest experiences, including dining, wellness, events and business facilities. In Hong Kong, Shangri-La properties serve luxury leisure and corporate travelers and employ teams across guest services, food and beverage, engineering, finance and security. Employees are generally expected to demonstrate professionalism, cultural awareness, teamwork and a strong commitment to guest satisfaction. Benefits and compensation vary by property, position and experience, and may include insurance, meals, training, staff discounts and other hotel-specific benefits.

Working in Hong Kong

Hong Kong offers strong opportunities in hospitality, tourism, retail, finance, technology and security, particularly in hotels, offices, shopping complexes and transport facilities. The culture blends Cantonese traditions with international influences, while English is widely used in business and hotels. Life is fast-paced, convenient and urban, with excellent public transport, diverse dining, vibrant nightlife, beaches and hiking areas. Accommodation can be expensive, especially on Hong Kong Island and in central Kowloon, so many workers live in the New Territories or share apartments. Foreign nationals normally need an employment visa sponsored by a Hong Kong employer; the company typically supports the application, while approval depends on qualifications, salary and the genuine need for overseas recruitment. Arrange housing, medical cover, banking and document authentication before relocating. Weather is hot and humid in summer, with occasional typhoons.