Tea Master

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Tea Master is responsible for presenting Shangri-La's tea programme, recommending teas to guests, preparing and serving tea according to traditional standards, and delivering an elegant, educational dining experience. Candidates should have strong knowledge of Chinese and international teas, brewing methods, tea ceremony or service etiquette, and luxury hospitality. Previous experience in a hotel, fine-dining restaurant, tea house, or specialist tea role is preferred. Excellent communication skills, cultural awareness, attention to detail, and a polished appearance are expected. The successful candidate should be passionate about tea, confident engaging with international guests, and able to work flexible shifts while maintaining consistently high service standards.

About the employer

Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. The group is known for warm Asian hospitality, high service standards, refined dining, and well-developed guest experiences. Its Hong Kong properties serve business travellers, leisure guests, local residents, and international visitors, with a strong emphasis on personalised service and cultural connection. Employees typically work in professional, multicultural environments with opportunities to develop careers in hotel operations, food and beverage, guest relations, and specialist services. A Tea Master role reflects Shangri-La's focus on premium dining, traditional Chinese hospitality, product knowledge, and memorable experiences delivered with care and attention to detail.

Working in Hong Kong

Hong Kong offers strong opportunities in hotels, restaurants, tourism, finance, retail, technology, and international business, although competition is high and living costs are significant. The culture blends Cantonese traditions, Chinese festivals, British influences, and a highly international outlook. Residents enjoy excellent public transport, varied food, shopping, nightlife, hiking trails, beaches, and easy access to outlying islands such as Lantau and Cheung Chau. Most hospitality employees live in compact apartments or shared accommodation near transport links, while some employers provide staff housing or meal benefits. Foreign nationals generally need an employment visa before starting work; the employer usually sponsors the application and must demonstrate a genuine position and suitable salary. A valid passport, signed contract, qualifications, and relevant experience are commonly required. Applicants should budget for deposits, rent, transport, and visa-related costs before relocating.