Human Resources Assistant

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Human Resources Assistant supports daily HR operations, including employee records, recruitment coordination, onboarding, attendance administration, document preparation, staff communication and general office support. Candidates are generally expected to have a diploma or degree in human resources, business administration or a related field, along with strong organisational and communication skills. Previous hotel or hospitality HR experience is advantageous. The role requires discretion when handling confidential information, accuracy, proficiency in Microsoft Office and the ability to manage multiple priorities in a fast-paced, multicultural environment. A positive service attitude, attention to detail and willingness to support colleagues across departments are important expectations.

About the employer

Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong. Established in 1971, it operates hotels and resorts across Asia, the Middle East, Europe, North America and other international markets under brands including Shangri-La, Kerry Hotels, JEN and Traders. The group is recognised for warm Asian hospitality, personalised guest service and high-quality accommodation, dining, meetings and wellness facilities. Shangri-La hotels typically employ diverse, multicultural teams and offer opportunities across hotel operations, corporate functions and specialist departments. In Hong Kong, the company operates prominent luxury properties and provides a structured environment for hospitality professionals to develop their careers. Employees are generally expected to demonstrate professionalism, discretion, teamwork and a strong commitment to guest and colleague service.

Working in Hong Kong

Hong Kong offers strong opportunities in hotels, tourism, finance, retail, technology, education and professional services. The city combines Chinese traditions with international influences, and Cantonese, English and Mandarin are widely used in business and daily life. Lifestyle is energetic and convenient, with excellent public transport, extensive dining, shopping, hiking trails and nearby beaches. Housing can be expensive, particularly in central districts, so many residents live in areas such as Kowloon, the New Territories or outlying islands and commute by MTR, ferry or bus. Foreign nationals normally need an employment visa sponsored by a Hong Kong employer before starting work; approval depends on qualifications, a genuine job offer and market-appropriate conditions. Employers may provide relocation guidance, but candidates should budget for accommodation deposits, healthcare, transport and living expenses. Hong Kong’s subtropical climate includes hot, humid summers and cooler winters.