Service Leader - Finance (Accounts Receivable)

Role summary

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The Service Leader – Finance (Accounts Receivable) is responsible for supervising daily receivables activities, including billing, collections, account reconciliation, credit control, payment posting, and financial reporting. Candidates should have a degree or diploma in accounting, finance, or a related field, with relevant hotel or service-industry experience. Strong knowledge of accounting procedures, internal controls, and finance systems is expected. The role requires accuracy, integrity, organization, and the ability to meet deadlines. The successful candidate should communicate confidently with guests, corporate clients, and internal departments, while guiding team members and maintaining Shangri-La’s service and financial standards.

About the employer

Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its portfolio includes the Shangri-La, Kerry, JEN, and Traders brands. The company is known for warm Asian hospitality, high service standards, and thoughtfully designed guest experiences. In the Philippines, Shangri-La operates prominent properties in destinations such as Manila, Cebu, and Boracay, offering roles across hotel operations, finance, engineering, food and beverage, sales, and guest services. Employees typically work in a structured international environment, with opportunities for professional development, cross-functional exposure, and career progression within the wider group.

Working in Philippines

The Philippines offers varied employment opportunities in hospitality, shared services, finance, tourism, technology, healthcare, and retail. Major career hubs include Metro Manila, Cebu, Clark, and Davao, while resort islands such as Boracay, Palawan, Bohol, and Siargao provide seasonal and year-round tourism jobs. Filipino culture is welcoming, family-oriented, and strongly influenced by community, music, festivals, and a blend of Asian, Spanish, and American traditions. Lifestyle varies from busy urban living to relaxed coastal communities, with generally affordable food, transport, and housing outside central Manila. Foreign workers normally need an employer-sponsored work permit and appropriate visa, while Filipino citizens can relocate domestically without immigration requirements. New arrivals should budget for deposits, transport, healthcare, and tropical weather, and research local housing and commuting conditions before accepting a position.