Security Supervisor

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Security Supervisor is responsible for protecting guests, employees, property and hotel assets at Shangri-La Singapore. Duties typically include supervising security officers, conducting patrols, monitoring CCTV and access points, responding to incidents, preparing reports, supporting emergency procedures and enforcing hotel safety policies. Candidates should have relevant security experience, preferably in hospitality, strong communication and leadership skills, and familiarity with Singapore security procedures. A valid Singapore Security Officer licence, WSQ qualifications, first-aid training and experience with incident management are advantageous. The role requires professionalism, sound judgment, physical fitness, discretion, shift flexibility and the ability to remain calm during emergencies while delivering courteous service to guests and colleagues.

About the employer

Shangri-La Singapore is a luxury city resort located near Orchard Road, operated by Shangri-La Group, an international hospitality company founded in Asia. The hotel is known for its landscaped grounds, extensive accommodation, restaurants, event facilities and high standards of personalised service. It serves leisure travellers, business guests, families, meetings and luxury events. Employees work in a multicultural environment where guest care, teamwork, integrity and attention to detail are strongly valued. The property includes several accommodation wings and a wide range of guest amenities, creating opportunities across rooms, food and beverage, engineering, security, wellness, sales and administration. Shangri-La generally promotes service excellence, professional development and internal career progression within its global hotel network.

Working in Singapore

Singapore is a compact, highly developed island city-state with strong opportunities in hospitality, tourism, security, logistics, finance, technology and healthcare. Its culture blends Chinese, Malay, Indian and international influences, reflected in its food, festivals and neighbourhoods. Life is safe, efficient and convenient, with excellent public transport, healthcare and shopping, although rent and daily expenses can be high. Hospitality employees should expect multicultural workplaces, professional service standards and rotating shifts. Foreign workers generally need an employer-sponsored work pass, such as an Employment Pass, S Pass or Work Permit, depending on qualifications, salary and occupation; approval is handled through Singapore’s Ministry of Manpower. Before relocating, candidates should confirm accommodation, medical coverage, transport, contract terms and pass eligibility. English is widely used, and learning basic local customs helps newcomers settle comfortably.