Waiter / Waitress - Hung Tong (侍應生)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Waiter/Waitress at Hung Tong is responsible for welcoming guests, taking food and beverage orders, serving dishes and drinks, clearing tables, and ensuring a smooth dining experience. Candidates should ideally have previous experience in hotel or restaurant service, good knowledge of dining etiquette, and a friendly, service-oriented attitude. Good communication skills in English and Cantonese are valuable, while Mandarin may be an advantage. The role requires personal presentation, teamwork, attention to detail, reliable attendance, and the ability to remain calm during busy service periods. Flexibility to work shifts, weekends, and public holidays is expected. Training may be provided to candidates who demonstrate enthusiasm and a strong commitment to hospitality.

About the employer

Shangri-La Hotels and Resorts is a Hong Kong-founded luxury hospitality group operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. The company is known for warm Asian hospitality, high service standards, and premium accommodation, dining, wellness, and event facilities. Its Hong Kong properties serve business travellers, tourists, local residents, and major corporate and social events. Employees typically work in a multicultural environment with structured hotel operations, customer-service training, staff benefits, and opportunities for internal progression. Hung Tong is associated with Shangri-La’s Chinese dining operations, where service staff are expected to deliver attentive, polished table service while supporting a welcoming and efficient restaurant atmosphere.

Working in Hong Kong

Hong Kong offers strong opportunities in hotels, restaurants, tourism, retail, finance, technology, and professional services. Hospitality jobs are concentrated on Hong Kong Island, Kowloon, and major resort areas, with international hotels often recruiting multilingual staff. The culture blends Cantonese traditions, Chinese festivals, international influences, and a fast-paced working style. Life is convenient and energetic, with excellent public transport, diverse food, shopping, hiking, beaches, and vibrant nightlife. Housing is expensive, especially near central districts, so many employees share accommodation or live farther out and commute by MTR. Foreign nationals generally need an employer-sponsored work visa before starting employment; eligibility depends on qualifications, experience, salary, and proof that the role cannot readily be filled locally. New arrivals should arrange accommodation, health coverage, banking, and an identity card after approval. Cantonese is valuable, although English is widely used in international hotels.