Assistant Manager/Senior Executive, Information Technology

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Assistant Manager/Senior Executive, Information Technology is expected to support the hotel’s technology operations, including hardware, software, networks, systems, cybersecurity, user support and IT projects. Typical requirements include a diploma or degree in Information Technology, Computer Science or a related field, together with relevant experience in hotel or enterprise IT environments. Familiarity with Microsoft systems, networking, property-management systems and IT service management is useful. The successful candidate should be customer-focused, organised and able to troubleshoot issues quickly. The role also requires good communication skills, sound vendor-coordination abilities and flexibility to respond to operational needs, including occasional work outside standard office hours.

About the employer

Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, with hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. Its portfolio includes the Shangri-La, Shangri-La Resorts, Traders and Kerry hotel brands, alongside residences and lifestyle operations. The group is recognised for warm Asian hospitality, personalised service and strong attention to guest experience. Shangri-La Singapore is a long-established luxury hotel set in extensive gardens near Orchard Road. It offers accommodation, restaurants, meeting facilities, wellness services and event spaces for leisure and business guests. Employees typically work in a multicultural environment with opportunities to develop through hotel operations, regional support functions and international hospitality careers.

Working in Singapore

Singapore is a compact, highly connected island city with strong opportunities in hospitality, technology, finance, healthcare, logistics and tourism. English is widely used at work, while Mandarin, Malay and Tamil are also official languages. The culture is multicultural, orderly and fast-paced, with excellent public transport, diverse food, shopping, green spaces and a safe urban lifestyle. Housing is the largest expense, especially near central districts, so newcomers often compare private rentals with government-built HDB rooms or apartments. Employment-pass eligibility depends on salary, qualifications, experience and the employer’s application; eligible professionals may use an Employment Pass, while other roles may fall under the S Pass or Work Permit framework. Employers normally handle the application process. Candidates should budget for rent, transport, healthcare, deposits and initial living costs before relocating. Singapore’s tropical climate is hot and humid year-round, with frequent rain.