Service Manager - Finance

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Service Manager – Finance is expected to oversee daily finance operations, maintain accurate records, support month-end and year-end closing, monitor internal controls, and ensure compliance with company policies and Philippine accounting regulations. The role may involve supervising finance colleagues, coordinating with hotel departments, preparing reports, resolving billing or reconciliation issues, and supporting audits. Candidates should have a degree in Accounting, Finance, or a related field, relevant hotel or shared-services experience, and strong knowledge of accounting procedures and systems. Good analytical, organizational, communication, and leadership skills are essential. Familiarity with hospitality finance software and the ability to meet deadlines in a busy, service-focused environment are also expected.

About the employer

Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its portfolio includes the Shangri-La, Traders, Kerry, and JEN brands. Shangri-La properties are known for personalized service, comfortable accommodation, restaurants, wellness facilities, and business and leisure amenities. In the Philippines, the group operates prominent properties including Shangri-La The Fort, Manila; Edsa Shangri-La, Manila; Shangri-La Mactan, Cebu; and Shangri-La Boracay. Employees typically work in a multicultural environment with structured hotel operations, professional development opportunities, and strong emphasis on guest satisfaction, teamwork, integrity, and consistent service standards.

Working in Philippines

The Philippines offers hospitality, finance, tourism, business-process outsourcing, technology, healthcare, and education opportunities, especially in Metro Manila, Cebu, Boracay, and other major resort destinations. Filipino culture is welcoming, family-oriented, religious, and strongly influenced by local traditions and international connections. English is widely used in business, while Filipino and regional languages are common in daily life. Lifestyle varies from busy city living and shopping to relaxed coastal communities, with generally warm weather, affordable local food, and extensive beaches and outdoor activities. Foreign nationals normally need an employer-sponsored work permit and appropriate visa, commonly involving an Alien Employment Permit and a 9(g) work visa; requirements can change, so professional advice is recommended. Relocating employees should budget for housing, transport, healthcare, insurance, and adapting to tropical weather and traffic.