Sales Manager (Jakarta Sales Office)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

Shangri-La’s Sales Manager in the Jakarta Sales Office is expected to generate business for the hotel, develop corporate and leisure accounts, maintain relationships with clients and travel partners, and achieve revenue targets. Typical requirements include a degree or diploma in hospitality, business, marketing, or a related field, along with several years of hotel sales experience, preferably in Jakarta or an international luxury-hospitality environment. Strong negotiation, communication, presentation, networking, and account-management skills are essential. The candidate should be commercially driven, well organised, comfortable with sales reporting and market analysis, and able to work independently while coordinating closely with hotel operations. Fluency in Indonesian and English is generally expected; knowledge of additional languages and an established Jakarta business network would be advantageous.

About the employer

Shangri-La Hotels and Resorts is a Hong Kong-founded luxury hospitality group operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. The company is recognised for personalised service, elegant properties, Asian-inspired hospitality, and its Shangri-La Circle loyalty programme. Its portfolio includes city hotels serving corporate travellers as well as destination resorts focused on leisure, wellness, meetings, and events. Shangri-La properties typically provide structured training, international service standards, and opportunities to work with guests and clients from diverse backgrounds. In Indonesia, the group has operated prominent hotels and resorts, including Shangri-La Jakarta, which serves business, diplomatic, meeting, and leisure markets. A Sales Manager in the Jakarta office would support commercial activity and account development for the relevant property or portfolio while representing the brand professionally in the local market.

Working in Indonesia

Indonesia is an archipelago with varied opportunities across Jakarta, Bali, Java, Sumatra, Lombok, and other islands. Jakarta is the main commercial centre, offering careers in hotels, finance, technology, events, retail, and multinational companies, while Bali and Lombok provide strong tourism, resort, wellness, and hospitality employment. Indonesian culture values respect, community, family, religious diversity, and warm personal relationships; modest dress and cultural awareness are important. Jakarta offers fast-paced urban living, extensive dining and shopping, traffic congestion, and relatively high housing costs. Bali and smaller islands generally provide a slower lifestyle but fewer corporate opportunities. Foreign nationals must secure an employer-sponsored work authorisation and KITAS before legally working; a tourist visa does not permit employment. Relocation commonly involves employer support, immigration paperwork, health insurance, accommodation research, and adapting to local taxes and regulations. Bahasa Indonesia is useful, although English is common in international hospitality.